PIC Management Service:
PIC Management is a service where our team takes the responsibility of submitting your agency’s data to PIC each month. Our team specializes in PIC error resolutions and we work with our clients to maintain high scores.
Submit a GPS request on the myMRI portal for more information. Insert code FORUM22 on your request. Or email [email protected].
PIC Training:
Training on the basics of PIC, PIC FSS, and PIC error corrections for Section 8 and Public Housing
Sign up here: https://mrisoftware.skilljar.com/page/pic-training.
Assistance Connect:
Assistance Connect is a web portal that allows a PHA’s applicants, tenants, and owners to update their information, communicate with the PHA, and request services. PHA staff can review the submitted information in the software at their leisure.
Submit a GPS request on the myMRI portal for more information. Insert code FORUM22 on your request. Or email [email protected].
Applicant Access:
Do you need to make changes to your Applicant Access? Request Waitlist changes, update preferences, age restriction updates, text changes, etc.
Submit a GPS request on the myMRI portal for more information. Insert code FORUM22 on your request. Or email [email protected].
Hosted Interactive Voice Response System (IVR):
IVR is an automated interaction with callers to answers common questions. I.E. Applicants can receive their status and position on the Waiting List. Tenants can retrieve their current account balance.
Submit a GPS request on the myMRI portal for more information. Insert code FORUM22 on your request. Or email [email protected].
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